24/7 Crisis & Support Lines

If you or someone you know is experiencing distress or is in crisis, please contact one of the following numbers, or call 911 if you are in immediate danger.

211 Alberta – 211

Find programs and services in your area

Addiction Services Helpline – 1 (866) 332-2322
Help for problems with gambling, alcohol, tobacco, and other drugs.

Access 24/7 – 780-424-2424

Provides a range of urgent and non-urgent addiction and mental health services including service navigation, screening, assessment, referral, consultation, crisis intervention, outreach and short-term stabilization.

BRITE Line – 1-844-702-7483

Mental health and wellness helpline dedicated to supporting people in Edmonton’s 2SLGBTQIA+ community.

Bullying Helpline – 1 (888) 456-2323 
Advice or support on bullying (bullyfreealberta.ca).

Child Abuse Hotline – 1 (800) 387-5437
Hotline to report child neglect or abuse.

Distress Line – 780-482-4357

Confidential, judgement free, short term crisis intervention, emotional support and resources to help people in crisis or distress.

Drop in Single Session Counselling – 780-423-2831

Free counselling offered in person, phone or online. Call to book or visit www.dropinyeg.ca/locations/ to view locations and times available for walk in appointments.

Family Violence Info Line – 310-1818
Provides information, advice, and support related to family violence. 

Health Link – 811
Health advice from a registered nurse.

Hope for Wellness – 1-855-242-3310

Available to all Indigenous people across Canada. Experienced and culturally competent counsellors are reachable by telephone and online ‘chat’ 24 hours a day, 7 days a week. Both telephone and online chat services are available in English and French. Telephone support is also available upon request in: Cree; Ojibway (Anishinaabemowin); Inuktitut.

Income Support Contact Centre – 1 (866) 644-5135
Financial help for Albertans who do not have the resources to meet their basic needs. 

Kids Help Phone – 1 (800) 668-6868
24/7 service offering professional counselling, information and referrals and support to young people.

Kids Kottage – 780-944-2888

Crisis Shelter offering emergency respite for children birth-10years.

Mental Health Helpline – 1 (877) 303-2642 

Offers help for mental health concerns for Albertans.

Rapid Access Counselling – 1.877.244.2360

Free counselling offered in person, phone or online. Call to book an appointment.

Suicide Crisis Helpline – 988

Support if someone is feeling like they have lost hope and are struggling to cope, if they are dealing with thoughts of suicide or they are worried about someone. Here to help people connect to their strengths and find new ways to cope, live and thrive.