Privacy Policy

At Family Futures Resource Network (FFRN), we value your trust. Protecting your personal information is a priority and we follow Alberta’s Personal Information Protection Act (PIPA) to ensure your data is handled responsibly and securely.

What We Collect

We collect personal information necessary to:

Personal information may include your name, contact details, payment information, or other details required for program registration. We collect information directly from you unless consent or law allows otherwise.

Consent

We ask for your consent before collecting, using, or disclosing your personal information. Consent may be obtained in the following ways:

In some situations, Alberta’s Personal Information Protection Act (PIPA) allows or requires us to collect, use, or disclose personal information without consent.

You may withdraw your consent at any time, as long as doing so does not conflict with legal or contractual obligations.

Use and Disclosure

We may use and disclose personal information only for the purpose for which it was collected, unless authorized by law or with your consent.

Payment

Your data is securely stored on protected servers safeguarded by industry-standard firewalls.

Payment Processing

We utilize Stripe, Inc. to process online credit card payments securely.

For more information on Stripe’s security practices and their policies, please review Stripe’s Terms of Service and Privacy Statement HERE.

Third-Party Services

Any third-party service providers engaged by us will collect, use, and disclose your information solely to the extent necessary to perform the services they provide on our behalf.

Certain third-party service providers, including payment gateways and transaction processors, maintain their own privacy policies regarding the information we are required to provide to facilitate your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Please note that certain third-party service providers may be located, or maintain facilities, in jurisdictions different from your own or ours. By proceeding with a transaction involving such a provider, your information may be subject to the laws and regulations of the jurisdiction(s) in which the provider or its facilities are situated.

Links

When you click on links on our site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Safeguards

We protect personal information with appropriate security measures and retain it only as long as necessary for legal or business purposes. When disposing of records, we use secure methods such as shredding or permanent deletion.

Age of Consent

By using this site to register in programs or camps, you represent that you are at least the age of majority in your province of residence.

Access and Corrections

You have the right to access your personal information and request corrections. To make a request, contact communications@familyfutures.ca

Changes to Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions or Complaints

If you have any concerns about how we handle your personal information, contact our Privacy Officer by email at communications@familyfutures.ca or by mail at Family Futures Resource Network:

#101, 4341 Savaryn Drive SW, Edmonton, AB, T6X 2E8, Canada

If unresolved, you may contact the Office of the Information and Privacy Commissioner of Alberta HERE